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諾基亞:裁員能賺錢的話,還要CEO做什么?

關鍵字:諾基亞  裁員 

上一波裁員風波過去沒多久,近日,風口浪尖的諾基亞又做出了一系列艱難的決定:全球手機部門將裁員五分之一(約一萬人),并解除三名高管的職務(分別為首席營銷官Jerri DeVard、手機部門負責人Mary McDowell、市場部負責人Niklas Savander)。

 

但投資者似乎并不認為此舉能夠咸魚翻身,紛紛迅速拋售該公司股票,導致其市值在盤中縮水16%以上。

 

在公司陷入危機之際,諾基亞首席執行官艾洛普(Elop)可能原想通過此舉顯示自己具備果斷的領導能力。但今天的聲明并沒有澄清公司的未來前景, 也沒有證明公司將有能力轉危為安。對于此次裁員和高管調整,業內不少人士認為為何不是Elop引咎辭職,而是把責任推給其他高管或者員工?

 

Elop自2010年出任諾基亞CEO之后,沒有給諾基亞帶來任何好轉的跡象,特別是產品方面,目前的戰略是失敗的。最新的數據顯示,諾基亞手機第一季度總的出貨量下降了24%,三星手機的銷量也順勢將其超越,諾基亞長達14年的手機市場霸主地位就此宣告終結。

 

 

國際電子商情諾基亞nokia

 

投資者以前見過其它公司采取這樣的重組措施,知道這會把諾基亞引向何方。盡管Lumia手機在市場上取得一定的成功,但到本年度結束時,諾基亞的營業收入和股票市值都將大幅縮小,前途將更加未卜。

 

之所以做出這種消極的評估,是因為有一些令人沮喪的前車之鑒。諾基亞目前所采取的種種行動,與其它企業曾經的做法異常相似。這些企業也曾經在各自的市場領域占據統治地位,最后緩慢走向式微。

 

為了對抗蘋果以及其他使用Android系統的手機廠商,諾基亞甚至不惜放棄Symbian而選擇攜手微軟,不遺余力推出的Lumia智能手機,但是Lumia第一季度全球出貨量僅為220萬臺,比起蘋果iPhone的3510萬臺還是遜色了不少。同時,諾基亞已經連續四個季度凈利潤出現虧損,而股價更是大幅下滑。6月15日,諾基亞股價大跌18%,創造了歷史新低,也使得諾基亞的市值第一次跌破100億美元大關,要知道諾基亞鼎盛時期的市值可是高達3000億歐元,不得不感慨一下,諾基亞“墮落”的速度實在有點驚人!

 

雖然諾基亞不太可能消失在科技產業歷史的垃圾堆中,但Elop迄今采取的裁員、調整管理層以及其它戰略舉措,讓我想起Palm、摩托羅拉、北電網絡、朗訊等諸多輝煌一時的科技巨頭的類似行動,他們都錯誤解讀了市場,最終被打入冷宮。黑莓手機生產商Research In Motion Ltd. (RIM)處境差不多,迄今為止的重組行動沒并有取得預期效果。

據悉,此次裁員,諾基亞計劃在2013年年底前節約16億歐元的生產成本,不過重組費用就將耗費10億歐元左右,如此看來,諾基亞很可能會竹籃打水一場空,白忙一場。

 

Lumia手機系列原本被諾基亞看做翻身之作,目前看來并未達到預期的效果。如果業績繼續惡化,Elop除了只會裁員之外,最后的絕招估計就只剩把諾基亞賣了,而微軟則是大家都“認可”的買家。不過還存在一種可能,Elop被諾基亞董事會掃地出門,隨后出現一位像喬布斯一樣的人物,將諾基亞從水深火熱中拯救出來。

 

如果這種論斷聽起來顯得刺耳,那么請回顧一下諾基亞的銷售變化軌跡,并更仔細地觀察其它一些更重要的因素,比如為什么諾基亞成為今天這個樣子、對手是什么情況、市場中的重大變化、諾基亞的主要對手(蘋果,三星和HTC)、如何才能恢復競爭力。

 

另外,考慮以下事實,諾基亞現在裁員和重組業務(這是為了生存而采取的必要行動),也會打擊員工士氣,并向代工廠商和供應商以及其它第三方輔助公司發出關于其前途的混亂信號。而諾基亞的未來成長離不開這些公司的支持。

 

例如,諾基亞在通訊IC市場中的供應商還記得,當摩托羅拉每況愈下的時候,他們的盈利水平和長期生存能力受到嚴重威脅。他們現在明白,必須拋棄諾基亞,轉而向其競爭對手提供運營與產品支持。隨著諾基亞搖搖欲墜,它生存所需的生態系統正面臨壓力并急于尋找退路。

 

這意味著,關鍵的內部工程師將投奔諾基亞的競爭對手,而為諾基亞Lumia等其它未來產品開發應用的軟件公司,也將倒戈,改向諾基亞競爭對手提供更多的資源,然后才會考慮諾基亞的需求。供應鏈中的公司已經開始感受到這種諾基亞效應。例如,DSP芯片廠商Ceva Inc.最近下調了2012年營業收入與利潤目標,原因是“關鍵客戶諾基亞的銷售情況弱于預期”。現在許多供應商感覺,可能被諾基亞這個即將倒下的巨人砸死。

可以這樣設想:諾基亞已經在“吃老本”,不論裁減多少人和如何重組管理層,也不會向市場發出更利好的信息。今天的聲明無非證實了:諾基亞的燒錢速度快于掙錢速度。諾基亞在新聞稿中表示,預計“2012年第二季度基于非國際財務報告準則(non-IFRS)的設備與服務營業利潤率將低于2012年第一季度的負3.0%。原來的預期是接近或低于2012年第一季度的負3.0%”。

 

同時,“諾基亞預期產業競爭情況將在2012年第三季度繼續對設備與服務業務造成負面影響”。它還應該加上一句:年內情況不會有太大改善。在諾基亞今天發表聲明以前,分析師已經把2012年諾基亞營業收入預估調降到了492億美元(390億歐元)左右。如果他們的預測是正確的(我認為實際營業收入將會更低),營業收入將與2011年持平,低于2011年的420億歐元,而2008年高達507億歐元。

 

裁員將降低諾基亞的盈虧平衡目標,并減輕其資產負債表所面臨的壓力。目前保存現金正在成為nokia的優先目標。裁員難以根治真正折磨諾基亞的病根,其癥結在于無力追趕蘋果和三星的步伐,而且不明智地決定突然中斷基于塞班操作系統的產品,轉而采用Windows OS。此舉讓諾基亞立即陷入困境,為此應該裁掉首席執行官艾洛普才對。

 

 

Elop除了只會裁員之外,最后的絕招估計就只剩把諾基亞賣了
Elop除了只會裁員之外,最后的絕招估計就只剩把諾基亞賣了
 

 

Nokia job cuts don't and won't impress anyone

Bolaji Ojo

 

The announcement earlier today by Nokia Corp. that it will eliminate one of every five jobs in its mobile handset division and remove three senior executives didn't impress investors who promptly dumped the stock, driving down the company's market value by more than 15 percent in intraday trading.

 

CEO Stephen Elop might have meant to signal resolute leadership in the midst of an ongoing crisis at the wireless handset vendor but nothing in today's announcement adds clarity to what the future holds for the company or confirm it will be able to right the sinking ship. Investors have seen reorganization actions like these before at other endangered companies and they know where it's leading Nokia. By the end of the current year, Nokia will be a much smaller company on a revenue and stock valuation basis and its future will be even more in doubt notwithstanding the modest success its Lumia phone has recorded in the market.

 

There's some disheartening history behind this tough assessment. The actions instituted by Nokia are eerily similar to steps taken by other enterprises that slowly diminished in importance after once-dominating their market sectors. While it is unlikely Nokia would disappear into technology's historical bin, the job cuts, management changes and other strategic initiatives implemented so far by Elop reminds me of similar actions taken by Palm Inc., Motorola Inc., Nortel Networks, Lucent Technologies and many other former tech giants that misread their markets and tumbled into oblivion. Blackberry maker {complink 4644|Research In Motion Ltd. (RIM)} is in a similar funk and its reorganization efforts so far have not paid off as expected.

 

If this assessment appears harsh, follow the trajectory of Nokia's sales but look more closely at other more important factors, including why the company is where it is today, what is happening at rivals, the monumental changes occurring in its market, the rivals it faces (Apple, Samsung, HTC) and what could make it competitive again. Also, consider the fact that while Nokia is cutting jobs and reorganizing operations (necessary actions if it is to survive) it is also demoralizing employees, sending mixed signals about its future to contractors and suppliers as well as other third-party support companies it requires for future growth.

 

By now, Nokia suppliers in the communications IC market, for instance, who recall how their profitability and long-term viability were horribly threatened as companies like Motorola declined know by now they've got to pull up the stakes and throw operational and product support behind rivals. As Nokia totters, the eco-system it needs to survive is feeling the heat and rushing for the exit. This means critical internal engineering employees will be firing off resumes to Nokia rivals while application developers the company needs to support the role out of services for the Lumia and other devices in the pipeline will devote more resources first to rivals before considering the wounded company. The Nokia-effect is already being felt at companies in its extended supply chain. DSP chip vendor Ceva Inc., for instance, recently slashed its 2012 sales and profits estimate "due to weaker-than-expected sales at key customer Nokia." What many suppliers see now is the possibility of getting crushed under the tottering giant.

 

Consider this: Nokia is a fast fading shadow of its former self and no amount of employee retrenchment and management reshuffling will send the market a different message. What today's announcement confirmed is clearly that the company is burning more money than it is making. Nokia said in a press statement it expects the "non-IFRS Devices & Services operating margin in the second quarter 2012 to be below the first quarter 2012 level of negative 3.0%. This compares to the previous outlook of similar to or below the first quarter level of negative 3.0%"

 

By the way, "Nokia expects competitive industry dynamics to continue to negatively impact Devices & Services in the third quarter of 2012," the company said. It should have added that the situation won't improve that much for the rest of the year. Prior to today's announcement, analysts had reduced their 2012 revenue estimate for Nokia to about $49.2 billion (39 billion euro). If their prediction turns out correct (I think sales will be even lower) that would be flat from 2011, down from 42 billion euro in 2011 and as high as 50.7 billion euro in 2008.

 

The job cuts will reduce the break-even revenue target for Nokia and relieve pressure on the balance sheet at a time cash conservation is becoming a major priority. They won't cure what really ails Nokia and that is its inability to catch up with Apple and Samsung combined with the unwise decision to abruptly terminate Symbian operating system-based products in favor of Windows OS. The move stopped Nokia cold and for that CEO Elop himself deserves the axe.

 

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